Frequently asked questions

The most common questions from guests staying with us in Porto Seguro. Cannot find yours? Talk to our reservations team.

Booking and payment

Is it worth booking directly on the hotel website?

Yes. Booking directly with the hotel gets you the best price, with no third-party commission, and you talk to the people who look after your stay.

If you find the same booking cheaper on another website, contact our reservations team: we match the lower price within the conditions of our policy.

How do I book?

On the hotel page, enter your arrival date, departure date and how many people are staying. The website shows the available rooms with their prices, and payment is made online.

Rather talk to someone? Call +55 (73) 3268-8500 or write to reservas@hoteisquintadosol.com.

Which payment methods do you accept?

PIX and bank slip in a single payment. By credit card, in a single payment or in up to 12 interest-free instalments with a minimum instalment of R$ 200.00, on Visa, Mastercard, Amex, Elo and Diners.

Rates already include the service charge and local tax (ISS).

Ask our reservations team for the full conditions before you book.

Do I have to show the card used for the booking?

Yes. For bookings paid by credit card, you must present the same card used for the purchase at check-in, together with an original photo ID.

If the guest is not the cardholder, contact our reservations team before travelling so we can validate the booking. If you paid with a virtual card, bring the purchase receipt or the statement showing the charge.

Can I cancel or change my booking?

Cancellation and prepayment conditions vary according to the rate you choose. Check the rules of your rate before completing the booking.

Under Brazilian law, you can cancel free of charge within 7 days of booking.

In low season, cancellations and changes are free of charge up to 7 days before arrival. In high season, up to 30 days before. After those deadlines, and in case of no-show, the full amount of the booking is charged.

Send your cancellation or change request to reservas@hoteisquintadosol.com.

Is there a discount for registered guests?

Yes. Registered guests book with an exclusive discount, applied automatically to bookings made on our website.

Signing up is free and takes less than a minute: create my account.

How do I get my booking confirmation?

The confirmation is sent by e-mail as soon as the payment is approved, with the booking number, the dates and the room you chose.

Did not get it? Check your spam folder and, if you need to, call our reservations team at +55 (73) 3268-8500.

Check-in and check-out

What time are check-in and check-out?

Check-in starts at 14h00 and check-out is until 12h00.

Arriving at night is fine: check-in is available until 00h00.

What do I need to bring to check-in?

An original photo ID for every adult guest, plus the guest registration form (FNRH) that every hotel in Brazil must fill in.

Travelling with a child or teenager? Bring their original document and a document proving the authority of the accompanying adult: birth certificate, ID, travel authorisation or court authorisation (Brazilian Law 12.038/2009).

Can I arrive earlier or leave later?

You can ask. Early arrival and late departure depend on availability on the day and may be charged as part of a rate — arrange it with the front desk in advance.

If your room is not ready when you arrive, leave your bags in the luggage storage and enjoy the hotel common areas.

What is the minimum age for check-in?

Quinta do Sol Praia Hotel: The minimum age for check-in is 18. Guests under 18 may only stay when accompanied by at least one parent or legal guardian.

Quinta do Sol Lite Beach Hotel: There is no minimum age for check-in.

Hotels, rooms and services

Which hotels are part of Quinta do Sol?

There are 2 hotels, both in Porto Seguro, on Curuípe Beach:

Quinta do Sol Praia Hotel (4 stars) — Avenida Beira Mar, 1674 - Praia de Curuípe. See the hotel.

Quinta do Sol Lite Beach Hotel (3 stars) — Avenida Beira Mar, 1899 - Praia de Curuípe. See the hotel.

What is the difference between the hotels?

Both are on the same beach and share the same service standard; what changes is the facilities and the category of each one:

Quinta do Sol Praia Hotel: With a privileged location facing the sea, Quinta do Sol Praia Hotel excels in its services with high standard suites with a balcony and panoramic sea views.

Quinta do Sol Lite Beach Hotel: Quinta do Sol Lite stands out among the hotels in Porto Seguro both for its excellent service and for its charming and peaceful space. The apartments are decorated with great taste and have wonderful sea views.

Is breakfast included in the rate?

Yes. Every rate booked on our website includes the buffet breakfast, served from 7am to 10am.

Breakfast can also be served in your room for an extra fee.

Do the hotels have a swimming pool?

Yes, all our hotels have a swimming pool, available to guests throughout their stay. It is open from 10am to 10pm.

Is Wi-Fi free?

Yes. Wi-Fi is available to guests at no cost, in the rooms and in the common areas.

Do the hotels have parking?

Yes, with free open-air spaces for guests, on a first-come basis and not covered by insurance.

Please keep your car closed and locked and do not leave valuables inside it.

Is there a restaurant and a bar?

Yes: Quinta do Sol Praia Hotel. Dishes, snacks and drinks are served to guests, with the bar by the pool.

What room types are there?

Each hotel has its own room categories, with different sizes, occupancy and views:

Quinta do Sol Praia Hotel: Deluxe Sea View, Deluxe, Superior, Standard, Family. See the rooms.

Quinta do Sol Lite Beach Hotel: Deluxe, Family. See the rooms.

House policies

Do children pay? Is there a free policy?

Quinta do Sol Praia Hotel: Children of all ages are welcome. Children aged 13 and above are charged as adults. Enter the number of children and their ages in the search to see the correct price and occupancy.

Quinta do Sol Lite Beach Hotel: Children of all ages are welcome. Children aged 11 and above are charged as adults. Enter the number of children and their ages in the search to see the correct price and occupancy.

The courtesy for babies and children depends on the room category. Ask our reservations team for the conditions of each one.

Are cots and extra beds available?

Quinta do Sol Praia Hotel: Cot for children aged 0 to 3: free of charge, on request. Extra beds are not available. The number of cots depends on the room you choose and is subject to availability.

Quinta do Sol Lite Beach Hotel: Cot for children aged 0 to 2: free of charge, on request. Extra beds are not available. The number of cots depends on the room you choose and is subject to availability.

Do the hotels accept pets?

Yes, we are pet friendly. We accept up to two small pets weighing up to 10 kg, with a daily fee of R$ 50.00 per pet.

At check-in you must show a vaccination record from the last year and sign the terms of responsibility. Pets must be on a lead or carried in the common areas and cannot be left alone in the room.

Pets are not allowed in the pool area, the bar or the restaurant.

Can I smoke at the hotel?

No. The hotels are 100% non-smoking, both in the rooms and in the common areas. Smoking inside a room is subject to a cleaning fee set out in the house rules.

Can I have visitors in my room?

Only the guests on the booking may stay. Visitors are allowed 15 minutes at reception; to have someone in your room, add them to the booking.

Where can I read the full house rules?

The full house rules — rates, housekeeping, pool, parking, safe and consumption card — are available at the front desk and from our reservations team.

Location and getting here

Where are the hotels?

Quinta do Sol Praia Hotel: Avenida Beira Mar, 1674 - Praia de Curuípe, Porto Seguro - Bahia. Open in Google Maps.

Quinta do Sol Lite Beach Hotel: Avenida Beira Mar, 1899 - Praia de Curuípe, Porto Seguro - Bahia. Open in Google Maps.

How far is the airport, the town centre and the ferry?

Quinta do Sol Praia Hotel: Porto Seguro International Airport (3 km), Ferry Porto Seguro x Arraial d'Ajuda (4 km), Porto Seguro Center (2 km), Toa toa (3 km).

Quinta do Sol Lite Beach Hotel: Porto Seguro International Airport (3 km), Ferry Porto Seguro x Arraial d'Ajuda (3 km), Downtown (2 km), Toa Toa (3 km).

How do I get to the hotel after landing?

Porto Seguro International Airport is a few minutes away by car: 3 km to the hotel, by taxi or ride-hailing app.

Arriving by bus or by car, the access is along Avenida Beira Mar, on Curuípe Beach. The front desk is open 24 hours to welcome you.

Questions about a specific hotel?

Each hotel has its own list of frequently asked questions, with the times, services and rooms of that property.

Still have questions?

Our reservations team is available from Monday to Saturday and can help you choose the room, the rate and the best dates.

Receive news by email

Enter your email and stay on top of events

© 2023 Quinta do Sol. All rights reserved Cookie preferences
This website uses cookies

We use cookies to run the website, to measure how the pages are used and to show offers closer to what you are looking for. You choose what to accept. Read the policy