Found it cheaper on another website? We cover it.
Same hotel, same room category, same dates and same number of guests. And here the price on the first screen is the final price.
How it works
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Found it cheaper
Same hotel, same room, same dates and same number of guests, on another website.
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Send the screenshot
On WhatsApp or through the form on this page, with the link to the offer.
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We adjust it
We check the offer and adjust the price of your booking where possible, or explain how to get the difference back.
The price on the first screen is the final price
On many booking websites the price you search grows at the end, with fees and services added at checkout. Booking direct with the hotel, it does not.
Illustration, no figures. It does not refer to any specific website.
Full rules
You can request a refund of the difference if you find your booking cheaper on another website.
Remember to contact us after booking. If you file your price match request by e-mail, you will need to send us a screenshot and the link to the other offer. You can also file the request by phone with our reservations team. Either way, the other offer must be online and available when we check it.
Price match checklist
- The other offer must be for the same property and the same room type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of guests.
- The other offer must include the same extras/meal plan.
- The other offer must be in the local currency of the property (Brazilian real).
When can you not make a request?
- If the other offer is on a website that only reveals the property or the room type after booking.
- If the other offer is on an obscure, suspicious and/or likely fraudulent website.
- If the other offer is part of a loyalty or rewards programme where the price is reduced for actions such as repeat business, logging in, using a coupon code, referring other people or any other action that lowers the original price.
- If the other offer is a corporate or partner-company rate negotiated outside public rates, or if you are comparing the other offer with a rate of that kind.
- If you cancel your booking.
- If you book a single-unit property, which by its nature cannot be available anywhere else.
Found your booking cheaper somewhere else?
- Check that the cheaper offer meets every requirement (review the checklist).
- Save the link to the cheaper offer (example: www.othersite.com/93203920).
- Take a screenshot (or several) making sure all the relevant details are captured (review the checklist).
- Contact our reservations team.
- Once the request is validated, we will change the price of your booking (where possible) or give you instructions to request a refund of the difference after your stay.
Hotéis Quinta do Sol reserves the right to determine, at its sole discretion, a customer's eligibility for price coverage.
More reasons to book direct
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Flexible cancellation
Free cancellation within the deadline of the rate you choose.
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12 interest-free instalments
Split your booking into up to 12 interest-free instalments (Brazilian credit cards).
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Talk to the hotel
You talk to the hotel front desk, never to a middleman.
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Registered guest discount
Guests with an account on the website book with a discount, applied automatically. Subject to availability and booking dates.
Request the price match
Send the link or a screenshot of the cheaper offer. Our reservations team checks it and replies on WhatsApp.
Our reservations team will check the offer and get back to you on WhatsApp.
Frequently asked questions
Do I need to have booked already?
Yes. Contact us after booking, with the link and a screenshot of the other offer. The other offer must still be online when we check it.
What conditions must the other offer meet?
Same hotel and room type, same check-in and check-out dates, same cancellation policy, same number of guests, same meal plan and a price in Brazilian reais.
How do I get the difference?
Once the request is validated, we change the price of your booking where possible, or give you instructions to request a refund of the difference after your stay.
Does it apply to coupon or loyalty prices?
No. Offers reduced by logging in, coupons, referrals or loyalty programmes are excluded, as are corporate or partner-company rates.
What if I cancel my booking?
The price match request no longer applies once the booking is cancelled.